What Investors Actually Care about when Reading Information Memorandums (and what They Skip)

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Published by Michal Malarski
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Private equity buyers typically just spend minutes, not hours, on initial IM review. They start with the executive summary, flip straight to the financials, and look for reasons to pass. Generic positioning, hockey-stick projections, and missing unit economics land IMs in the reject pile. The difference between getting a call and getting ignored comes down to preparation well ahead of time the document is being written.

Key takeaways: 

  • PE associates typically spend 15 to 20 minutes on first-pass IM review and actively seek reasons to reject.
  • Buyers usually read three sections carefully: executive summary, financials, and competitive positioning.
  • Five common mistakes kill deals: vanity metrics, vague positioning, inadequate financial transparency, treating the IM as a brochure, and ignoring the next owner.
  • Winning information memorandums answer three questions: “Is this a solid asset?”, “Can I create value?”, and “Can I sell it later?”
  • Vendor due diligence commissioned 12 to 18 months before sale builds credibility and accelerates buyer confidence
  • The best IMs are evidence-based strategic documents, not marketing brochures. Where possible, every claim should be defensible with third-party reports or data.

The attention economy of M&A

It’s 7pm on Wednesday. A private equity associate opens their fifteenth confidential information memorandum of the week, and they have about 20 minutes to decide whether this business deserves a second look. 

In 2025, global M&A hit roughly USD 4.8 trillion for the year, fuelled by AI investments, growth mandates, and a rebounding PE market according to Bain. With this kind of volume, most IMs get rejected in minutes. According to a 2020 study by the National Bureau of Economic Research (NBER), surveying 885 venture capitalists across 681 firms, investors see the management team as more important than the product or technology, but most information memoranda tuck the team section at the back. 

An information memorandum isn’t competing on merit alone, it competes for attention against a pile of equally polished documents, and the filter is blunt: does this deserve a second look, yes or no? 

What actually gets read: the section-by-section reality

Industry best practice, according to market-leading consulting firms, suggests a fairly standard IM structure: executive summary and investment highlights, products and services, market overview, sales and marketing, management team, financial results and projections, risk factors, and appendices.

The IM review process at a glance

SectionBuyer’s attention levelWhat they are actually looking for
Executive SummaryHigh (First 5 mins)Core value proposition, business size (revenue, EBITDA), and high-level margins.
Financials & KPIsHigh (Next 10 mins)Margin trends, unit economics, free cash flow, and realistic projections.
Management TeamMedium to HighCapability to execute the business plan and scale the company.
Marketing & AppendicesLow (Often skimmed)Fluff is ignored; buyers seek data-backed market share and win-loss ratios.

The first few pages (the only bit guaranteed people will actually read)

In the first few pages, a buyer is checking three things: what does this company do, how big is it (revenue, EBITDA, free cash flow), and why does it win? If any of those answers are unclear, buried, or vague, the IM usually gets discarded.

Major consulting firms typically suggest three principles that separate winning narratives from losing ones: keep it simple, start early, and tailor the message. Lines like “market-leading innovator in the digital transformation space” aren’t a thesis but filler for thinking not done. 

The back pages (where deals actually live or die)

Experienced buyers often don’t read front to back but instead jump straight to the financials.

What they’re typically checking:

  • Revenue growth: is it steady, accelerating, or hockey-stick wishful thinking?
  • EBITDA margins: improving, stable, or under pressure?
  • Capital intensity: how much CapEx and working capital does growth eat?
  • Free cash flow: does it track EBITDA, or are there hidden cash drains?
  • Forecast credibility: are the projections stress-tested and realistic, or wildly optimistic?

Mistakes that can kill a deal 

While a compelling executive summary might open the door, a poorly structured information memorandum will quickly slam it shut. The following missteps are the most common red flags:

Confusing vanity metrics with value metrics

If an IM leads with metrics that make founders feel good but don’t reflect business health such as signups, buyers may assume the real numbers aren’t stacking up.

Value metrics vs. vanity metrics

Value metrics (lead)Vanity metrics (avoid without context)
Customer lifetime value (CLTV) and payback periodApp downloads or total sign-ups
Net revenue retention (NRR) and churn rateSocial media reach and followers
Gross profit margins and EBITDA conversionGross merchandise value (without margins)

Vague competitive positioning

Sentences like “We are the leading provider of innovative solutions in a rapidly growing market” appear in nearly every weak IM. Buyers want to know exactly why customers choose the company over the next-best alternative underlined by data such as win-loss data, market share figures, and retention metrics. Generic claims raise questions about whether the team actually understands their own market.

Inadequate financial transparency

Wildly optimistic projections with no historical basis, financial history that only goes back two years, and aggressively adjusted EBITDA raise more questions than they provide answers. 

Treating the IM as a brochure instead of a diligence document

If an IM contains claims it can’t defend with primary data, external validation, or third-party reports, it is better to remove them. Proactive risk disclosure, handled clearly and with context, on the flipside, builds credibility.  

Ignoring the next owner

PE firms hold assets for roughly five to seven years (current averages sit around six years, according to S&P Global data), then sell to another investor, a corporate buyer, or take them public. This means PE buyers read an IM with one eye on the exit. They’re asking: “Can I tell a compelling story to the next owner in five years time?”

An IM that only addresses near-term upside, without considering long-term strategic positioning, makes it harder for buyers to model the onward sale, and that uncertainty gets priced into the bid.

Information memorandum best practices: How to frame an equity story buyers want

The strongest IMs typically address three core buyer questions:

Is this a solid asset? 

This means a clear value proposition, a sound financial profile, and pre-emptive honesty about the business’s challenges, as every professional buyers respects transparency and upfront honesty. 

Can I create value during ownership? 

This means presenting a manageable number of value-creation initiatives, each backed by evidence, for example customer pilots, pricing data, A/B test results, basically anything proving the initiative is more than an off-the-shelf consultancy recommendation.

Can I sell this business again later? 

This is a question many sellers forget. Long-term strategic positioning and the conditions needed to realise value beyond the current holding period belong in a successful IM, not just a management presentation.

Prepared in good time when you’re planning to sell  

The best practice for IMs is disciplined preparation: vendor due diligence commissioned 12 to 18 months before launch, equity-story development, quality of earnings reports etc.  

Not because the document takes that long to write, but because building the evidence base such as running pilots, gathering retention data, analysing financials etc. takes time. By the time your IM lands on a buyer’s desk, the outcome has largely been determined by the preparation that preceded it.

At Acquinox Advisors, we work with business owners and management teams to prepare for exit long before the information memorandum is written

Preparing for a sale and want a clearer sense of what buyers will see when they open your IM? We’re always happy to have that conversation early. Contact us today for an initial consultation.

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